نقش تعدیل‏کننده ذهنیت رشد و ثابت در رابطه بین هیجان‏های منفی و مؤلفه‏های فرسودگی شغلی

نوع مقاله : مقاله پژوهشی

نویسنده

دانشیار، گروه روان‌شناسی بالینی و عمومی، دانشگاه علامه طباطبائی، تهران، ایران.

چکیده
ذهنیت افراد در مورد ویژگیهای بنیادی‌شان بر نحوۀ دریافت و واکنش آن‌ها در موقعیتهای مختلف اثر میگذارد و میتواند باعث تعدیل هیجانها و پیامدهای ناشی از آن ازجمله فرسودگی شغلی شود. هدف پژوهش حاضر بررسی نقش تعدیلکنندۀ ذهنیت در رابطه بین هیجانهای منفی و مؤلفه‌های فرسودگی شغلی بود. روش پژوهش حاضر همبستگی و جامعه آماری پژوهش حاضر کلیه کارکنان شرکت‌های فعال در زمینه فناوری اطلاعات شهر تهران بودند که از میان آن‌ها 160 نفر به روش نمونهگیری در دسترس انتخاب شدند و به پرسشنامههای فرسودگی شغلی (Maslach & Jackson, 1981)، هیجان مثبت و منفی (Watson et al., 1988) و ذهنیت (Dweck, 2006) پاسخ دادند. دادههای پژوهش، با استفاده از شاخصهای آمار توصیفی و استنباطی مورد تحلیل قرار گرفت. یافتههای پژوهش حاضر نشان داد رابطه معناداری بین هیجانهای منفی و مؤلفههای فرسودگی شغلی وجود دارد (P <05/0)، به‌عبارتی‌دیگر نتایج این پژوهش نشان داد که با افزایش هیجانهای منفی، فرسودگی شغلی در کارکنان افزایش مییابد. همچنین نقش تعدیلکننده ذهنیت در این رابطه تأیید شد، بدین معنا که رابطه بین هیجانهای منفی و فرسودگی شغلی در کارکنانی با ذهنیت ثابت نسبت به کارکنانی با ذهنیت رشد نیرومندتر بود. به‌طورکلی نتایج این پژوهش نشان داد که هیجانهای منفی در فرسودگی شغلی نقش دارد و ذهنیت رشد با تعدیل هیجانهای منفی میتواند باعث کاهش فرسودگی شغلی در کارکنان شود.

کلیدواژه‌ها


عنوان مقاله English

The Moderating Role of Fixed and Growth Mindset in the Relationship between Negative Emotions and Job Burnout

نویسنده English

Zohreh Rafezi
Associate Professor, Department of Clinical and General Psychology, Allameh Tabataba'i University, Tehran, Iran.
چکیده English

Individuals' perceptions of their fundamental characteristics and abilities influence how they interpret and respond to different situations, potentially moderating emotions and their adverse consequences, including job burnout. This study aimed to examine the moderating role of mindset in the relationship between negative emotions and the components of job burnout. This research employed a correlational design. The statistical population comprised employees working in information technology (IT) companies in Tehran, from which 160 participants were selected using a convenience sampling method. The participants completed the Job Burnout Questionnaire (Maslach & Jackson, 1981), the Positive and Negative Affect Scale (PANAS) (Watson et al., 1988), and the Mindset Questionnaire (Dweck, 2006). Data were analyzed using descriptive and inferential statistical methods. The findings revealed a significant positive correlation between negative emotions and job burnout components (P < 0.05). In other words, an increase in negative emotions was associated with higher levels of job burnout among employees. Additionally, the moderating role of mindset in this relationship was confirmed. Specifically, the association between negative emotions and job burnout was stronger among employees with a fixed mindset compared to those with a growth mindset. Overall, the results suggest that negative emotions contribute to job burnout, while a growth mindset can mitigate this effect by moderating negative emotions, ultimately reducing job burnout among employees.

کلیدواژه‌ها English

Fixed and growth mindset
Job burnout
Moderating role
Negative emotions
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