Document Type : Research Paper
Authors
1 Assistant Professor, Public Administration, Payam Noor University, Tehran, Iran
2 Master of Public Administration, Payam Noor University, Rasht, Iran
Abstract
Today, due to the necessity of social changes, education is considered one of the complex and large organizations in any country, and its fruitfulness is, on the one hand, turning gifted people into balanced and developed people, and on the other hand, providing the human resources needs of the society in different cultural sectors. It is social and economic. In this regard, capable employees who are proficient in their individual duties, by providing better performance, save organizations in possible crises and create golden situations for the organization. According to what was stated, the present research was conducted with the aim of investigating the dimensions of incivility in the workplace on the mastery of individual tasks and individual work adaptation through the mediating role of trust in the supervisor among the employees of the General Department of Education in Gilan province. which is descriptive-correlative in terms of its practical purpose and field-type in terms of how it collects information. The statistical population of this research is the employees of the General Department of Education of Gilan province, numbering 265 people, and based on the proportional stratified sampling method, 174 of them were studied as a statistical sample. The findings of the research show that trust in the supervisor has a partial mediating role in the relationship between the supervisor's incivility on individual task mastery and individual work adaptation, but trust in the supervisor has a full mediating role in the relationship between colleague's incivility on individual work adaptation.
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